Ipsen USA recently embarked on an initiative to double its number of regional sales engineers (RSEs). The company’s RSEs engage customers with the objective of improving furnace performance and increasing service life. Recent hires include Midwest RSE Joyce Paliganoff, Southeast RSE Patrick Heiser and West/Northwest RSE Larry Gomez.
The expanding group of RSEs will continue to include individuals with diverse skills and backgrounds, many with experience in engineering, machine repair and metallurgical processes. They perform furnace inspections; develop system health reports; and offer solutions through their expertise in parts, service, retrofits and repairs.