HarbisonWalker International (HWI) announced that its Thomasville, Ga., monolithic/precast facility became the first of HWI's North American locations to earn certification to the new ISO 9001:2015 standard. HWI's South Shore, Ky., plant quickly followed to become the first refractory brick manufacturing plant in North America to achieve the same status. Both plants achieved this quality system recognition based on the recommendation of SRI Quality System Registrar.
The new ISO 9001:2015 standard is the result of three years of revision work by experts from nearly 95 participating and observing countries to bring the ISO standard up to date with modern needs.
Over the last several years, HWI has taken a new approach to quality, seeking to provide a consistently high-performing product to customers. This involved bringing in new systems, providing training, and developing new capabilities and new equipment.