Marathon Sensors Expands Customer Service
Marathon Sensors (Cincinnati, Ohio; http://www.marathonsensors.com) expanded its customer service department with more access to technical resources. Under the new structure, customers in each of three global regions will have a designated sales manager to coordinate all account ordering needs-from initial product selection to replacement parts. For more technical advice on installation, product training, troubleshooting and repair, the company now provides for direct access to its team of application engineers and service technicians. The company also dedicated more resources to training its global distributors, providing customers with local contacts for faster service and troubleshooting.