Delivery, quality and price have been the key benchmark deliverables in the past. Today these three are joined by a fourth that is equally important - flexibility. In the past, it may have been permissible to pick one or two of these areas to focus on. But today all are essential to meet the growth of ever increasing customer requirements.
The January 2017 issue of Industrial Heating features our cover story on a horizontal quench system, the importance of materials science in failure analysis, a new quarterly column, Academic Pulse, and much more.