Delivery, quality and price have been the key benchmark deliverables in the past. Today these three are joined by a fourth that is equally important - flexibility. In the past, it may have been permissible to pick one or two of these areas to focus on. But today all are essential to meet the growth of ever increasing customer requirements.
Check out the May 2017 issue of Industrial Heating, which includes features on Ford's $1.2 billion investment in three Michigan facilities, a roundup of heat-treat process-verification articles, and much more.