Sandia developed a system described as a digital content management solution to preserve its institutional knowledge because it cannot afford to lose such knowledge when people retire.
Knowledge can be defined as applied information; that is, information together with the common sense to know when and how to use it. Information is not knowledge until and unless it is applied effectively. The addition of experience (individual or collective) to knowledge provides an invaluable asset. These assets-employees having a wealth of experience-usually are never fully tapped, and in too many instances are lost when the employee walks out the door the last time due to retirement or other reasons.